Premium Cloud-Hosted Business Phone Solution
Take your business communications into the future
myCloudPBX runs over the Internet using industry standard SIP technologies, meaning no capital investment or maintenance required in myCloudPBX hardware.
BYO handset or update to the latest handset technology and softphone clients.
myCloudPBX is fully nbnTM compatible, which means it’s a good time to explore cloud phone technology.
myCloudPBX (or Virtual PBX) takes the phone system out of your telecom cabinet and puts it “in the cloud.” myCloudPBX is a VoIP-based PBX that allows businesses to connect to it over the public or private Internet. This eliminates maintenance costs and having to upgrade software, and minimises service downtime.
Use your existing handsets and save or upgrade to the latest technology
If your happy with your existing handsets – keep them! You don’t need to buy new handsets if your existing handsets are compatible with myCloudPBX. Or take the opportunity to upgrade to the latest technology handsets and also run softphone clients on your smart phone or tablet.
User interface is simple to use and manage
Easy to set up and manage features, users, phones, and routing via the management portal. Reduces time wasted on service requests. Full admin access in your hands with smartphone integration.
Work anywhere with freedom
Turn your mobile phone into a business line. Advanced call routing and forwarding lets you route and receive calls to wherever you travel. Answer important business calls either from a mobile network or mobile soft clients.
myCloudPBX offers a completely scalable system
Allowing you to add lines as you need them, so you only pay for what you use. It’s important to choose a scalable phone service that can grow with the needs of your business. Whether you’re starting up or growing your team – myCloudPBX caters for any organisation big or small and can be adjusted easily online.
myCloudPBX is managed and operated completely online, so you can access your PBX network from anywhere with Internet access. If disaster strikes, you can reroute your calls to a safe destination or mobile. Virtual PBX is a fluid technology that will adapt to the requirements of your business.
Keep your current numbers, or we can provide a new local or 1300/1800 number
Traditional Phone System
Expensive hardware, specialised installation and setup costs
Custom implementations are complex and expensive
Upgrades are expensive and time consuming
Adding/Removing lines can be a lengthy process
No expensive onsite hardware required
Setups simple and fast to implement
Upgrades automatically done
Easily scales to your needs, when and how you need it
How it works
Major Features of myCloudPBX
Allows you to never miss a call again by forwarding calls to your mobile and your extension simultaneously.
Call Reporting & Logs
The myCloudPBX reporting dashboard allows users to view and download the call records and other statistics for all calls.
The Virtual Fax add-on is an advanced feature providing the facility to send and receive a fax electronically and have it sent/delivered by email to a nominated email address.
Call Recording Encryption
For additional security, a user generated public key can be provided, myCloudPBX will encrypt call recordings using your provided public key limiting access to only the private key holder.
Our conference bridge allows you to host conference calls with as many callers as you need.
Instead of transferring calls to another extension, calls can be placed into a valet park slot and retrieved from another extension.
In the instance your main extensions are offline, eg. power outage; calls can be redirected to any phone number (both on and off platform), or to any other part of your call flow; voicemail etc. If a call goes to emergency routing, you can even be notified via email.
The softphone is a downloadable application designed to replace or supplement your desk phone. Using the softphone, you can make or receive calls from anywhere as if you were in the office. By enabling the softphone on your extension, you are agreeing to the softphone add-on fee being charged monthly for this extension.
Holiday Call Routing
Users can configure pre-set holiday conditions. These conditions, when matched, will send the call to a pre-configured action, such as Voicemail with a Christmas message for example. Once configured, the condition can be used on as many call routes as needed, easily.