There is always a better way
When you need a quick and simple training session, we can provide your staff with training on any of the technology in your business. From training them how to reset your internet modem to setting up new user accounts, we can do it via remote access to give your staff a fast and specific result.
It isn't always possible to teach remotely, so for those situations we can arrange onsite training for your staff on a range of topics, from Cyber Security, troubleshooting faults to Managing your own technology. We can come to you and make it easy.
Go to Speedtest and run a speed test a daily around the same time for a couple of days.
Then contact your provider to confirm the speed you are paying for. Compare the results and let them know of the differences.
You should ask your service provider if there will be any additional fees or equipment needed to connect your premises to the nbn. Some providers offer a professional installation of their equipment, which may incur charges.
If additional wiring or cabling is required, you may need to arrange for a registered cabler (a person who holds a current cabling registration) to undertake this work. QBT can recommend quality registered cablers to help out.
If you don’t connect within this time, your services supplied over the old network will be disconnected soon after the end of the 18 month period. This is known as the disconnection date.
There is no disconnection date for fixed wireless and satellite areas, as Telstra will continue to maintain its network in these areas.
If you choose not to connect to the nbn you will need to consider using an alternative communications platform, such as a mobile network.
An SSD Drive can be up to 20 times faster than a traditional mechanical drive!
If you have recently installed any new programs or hardware, uninstall them and see how that goes, if it continues you should get it tested by a reputable Technician.
Next step is try it with another monitor to prove the screen is ok. If you still get the problem on another screen then we have a hardware issue and you should get it replaced or tested.
Internet & WiFi Problems
Make sure that your WiFi Access Point is not close to other devices such as a TV, Microwave, Cordless Phones.
There could also be another WiFi network fighting for Bandwidth with yours. Best thing to do here is change the channel your WiFi Access Point is using.
If it not possible to move the Access Point, installation a Range Extender centrally in your office should also help.
We can also do a Site Scan to see where the best location is to put your Access Point.
- Pets, family or friends names
- Dictionary words
- Personal Information
- Public Information
- Both upper- and lower-case letters
- At least 12 characters
- Not easily decipherable as a real word or phrase upon first glance
Updating your computer software closes vulnerabilites that may exist when software is developed. It is impossible to detect all all vulnerabilities in code so when they are found, updates are released.
These updates plug the holes and make it harder for viruses to attack and take advantage of these gaps in your system.
Remember, just because you haven't had a virus yet, doesn't mean you will never get one.
Always use a spam filter on your email account and do not open unsolicited messages.
Be wary of downloading attachments or opening email links you receive, even if they are from someone you know.
Spam emails can be:
- embedded with malware
- used to trick you into providing information or buying non-legitimate goods
Do not respond to or click on these emails. This can help you reduce the risk of your personal information being used fraudulently, or your computer being infected with malware.